I worked with Rob in sales and had a great experience. He was very helpful, accommodating, professional and easygoing - no pressure, which made for a very pleasant experience!
If you are buying a car look for Brandon, I highly recommend him. He was fast to respond, knowledgeable about the options, and honest through the whole process.
First step I took on the lot I was immediately helped . It's a very friendly and professional environment. It was my first time buying a brand new vehicle and I was kind of scared of the idea but as soon as I arrived dhiya welcomed me with warm greetings. He then explained and answered every question. showed and presented the details very professionally. Robert was also a very cool guy and made the finalization very simple. Very pleased on the deal we made. Will indeed be returning when in need of more vehicles .If it's your first time, ...
I work for a produce company in Salinas, and we were in the market recently for two new trucks: a Tundra and a Tacoma. The TRD Off Road models that we were looking for were very hard to find at any dealers that we had looked at. Then we gave Victory a call and I got connected with Dhiya in sales. Our search instantly got easier. Dhiya listened to our needs and went right to work. Not only did he find two great trucks in transit for us, but he was also instrumental in getting us great pricing and allowing ...
I went into Victory Toyota with trepidation. It was my first time buying a new car and I’d heard horror stories of aggressive car salesmen and I wasn’t looking forward to it at all. We were greeted by a salesman named Dhiya as soon as we stepped into the building. He was friendly and easy going. So far so good. I told him what I was looking for and he showed my husband and me the way. We went on a test drive and I discovered all my nerves had dissipated. Dhiya was so fun and more importantly, ...
Excellent customer service as always
This is our second time buying a car at Victory Toyota! Our experience is always great. 2 weeks ago, my boyfriend and I just went to go get my car serviced and while waiting, we just explored around and next thing we went home with a brand new Tacoma. The Tacoma just arrived at the dealership when we got there, we went for a test drive and fell in love with it. Dhiya Albarati helped us with our brand new Tacoma. He was truly great, very accommodating and friendly! He was very patient with us and made sure we went home ...
"Tomas" the car salesman he is great...go above and beyond what you looking for...and he is so sincere no judgement in whatever u put on the paper and he will try to work with u..so far this place is aye!!
I am glad I bought my Prius Prime 5 years ago! Gas is out of control. 80,000 miles and no problems. Great service and If you are looking to buy a Toyota, Talk to Ashley Ryder...
Amazing costumer service.......The lady who help me was so charming......
Just had my car at the service department at Toyota Seaside. I had the best experience. The service advisor Danny Camacho who helped me was professional and very nice, but I’ve also been helped by a few other service advisors there in the past and all of them are extremely helpful. I have 5 Toyota vehicles and have been to previous Toyota dealerships before for service, but Victory Toyota is hands down the BEST Toyota dealership I’ve ever been too. They take such good care of their customers and so relieving to see such amazing customer service. Everything went ...
I had recently purchased a 2015 Lexus Rc an the sales team really treated me like family in my purchase. They helped me along the way making the process super easy an answered every question I had. Super excited with my purchase an the customer service
They did an oil change for my Prius. Talked with the sales folks about cars. It was good.
Brandon was very helpful
I had a great experience at Victory Toyota. Dhiya Albarati is friendly and an excellent sales rep. Dhiya is communicative, he kept in touch while my vehicle was in transit. I got a fair trade in value, was able to get the color and model vehicle I wanted. Thank you for making that happen Dhiya. Sean, Finance Agent, made the paperwork a seamless process.
Great help with my old van👍
I came in yesterday and ended up buying a 2017 Honda - The crew they have running everything has got to be some of the most amazing people I have ever had the pleasure of buying a used car from. They made it fast and easy I believe I was in and out of the dealership in under 2 hours and they ever hand delivered my car to me at work after the safety inspection and detailing was finished. Will be recommending them to all my friends and family and the next time I am in the market for a car or ...
Victory Toyota excellent service salesperson attitude love it thank you Especially too Emanuel Velez salesperson consultant awesome awesome awesome personality and great customer service thank Emanuel me and my wife and daughter are very happy for our new 2022 Toyota RAV4 Hybrid can't wait thanks.
(Translated by Google) The attention and service super well recommended Devro helped me with all the paperwork for the purchase of my car was fast and with the best service and attention. (Original) La atención y servicio súper bien recomendado Devro me ayudó con todo el trámite para la compra de mi carro fue rápido y con el mejor servicio y atención.
Kyle Trudel took great care of me from the moment I showed up. Service was fantastic. He was very knowledgeable. Thanks. Definitely will be back.
Purchased a 2022 Toyota Highlander Hybird XLE on February 8th. Pre ordered on January 3, as there are no new cars on the lot at any Toyota dealer. Our sales associate, Jeremy, was informative and easy to deal with. We received a fair trade on our older car. Just had to wait for our car to make it through the factory for assembly and then delivery. Robbie, finalized our vehicle purchase and made that experience a little easier to sign on all of the lines. This was our third vehicle purchase at Victory Toyota and we will be back in the future.
Great service very friendly people thanks again
Great experience at this Monterey area Toyota dealership. Dhiya Albarati is a top notch sales rep. Robbie the Finance agent did a great job with all the paperwork. Dhiya got me the car I wanted. It was a model that is very difficult to get. Dhiya is friendly, a good communicator and not pushy. I walked away satisfied and with a good feeling... despite the fact that, as at every other dealership, markups on rare car models are the norm these days. Ask for Dhiya if you want a good sales experience and you won't be disappointed.
This review is really in reference to my experience with the service manager, Hap Plain. I brought my Land Cruiser in for some tire and brake work while on a road trip from the East Coast. There was a mishap with the tires where they put the spare on by accident and I did not double check before leaving. I reached out to Hap to express my disappointment and he did everything he possibly could to make it right. Since I couldn't go back to the dealership, he made sure to reach out to my local dealership as well ...
Just bought a 2022 4Runner from Dhiya and had a great experience. Yes prices are a bit higher in this market but we were able to negotiate a deal that my wife and I are very happy with. Thank you Dhiya
Friendly staff and great service.
Tim was a great advisor. He did a great job of explaining everything well. An all around professional.
Clean, tidy, coffee, and tea bar, and very pleasant staff.
The staff , both service Brett and cars , Daniel were both respectful . I came in with a major dilemma and both out me to ease as best they could with walking through several options. Never did I feel anything but hopeful I would end up with the best case scenario! Tnk you for treating me and my poor car 🚗 with stellar service ! ☮️
Good service for routine vehicle maintenance.
Rob in sales along with managers George and Steve are easy to work with. Just got a new RAV4 ! Terrific!
Very nice to us and very experienced thank you so much.
Great experience, received my service on time!
Friendly staff knowledgeable staff with a variety of really well maintained new and used cars .We were treated VERY well and we drove off with a sweet Toyota Rave 4 fully loaded. We will be back. Rob was our salesman. He was friendly,genuine and upfront. He even bought us lunch . Ask for Rob hes a pro and VERY good to his customers.
Brandon Pina, our sales rep, was very courteous and helpful. He was very patient, friendly, and professional. After going to various dealerships and looking at different cars, we drove home with a brand-new Toyota Prius.
Want to buy a good car at a fair price, without the typical car dealer pressure and upselling? Go to Victory Toyota and talk to Emanuel V. He may be the best car salesperson ever. I went there and was thrilled with the service, respect and understanding of my time that I was given. I could not recommend highly enough Victory Toyota and especially Emanuel V. as a salesperson. Also be sure to speak to Rocío N. about finance. She was absolutely great. I bought a car with a loan that I am very happy with.
Very good service.
Want to have a outstanding experience? Just walk in.
Toyota dealership with lots of requirements.
Delivered new cars to them, there great, porter was great.
I had a great experience trading in my car and getting a RAV4. Rob was my sales person and was friendly and helpful from the moment I stepped out of car and never made me feel pressured. He went above and beyond to make sure I got the car I wanted for a price I was comfortable with. The finance department was also extremely helpful and everyone I encountered was friendly and knowledgeable. I would absolutely recommend buying your next car here.
Great service, fast response! They were able to hold a vehicle for us for more than a week. We were flying from another state, they offered help picking us up from the airport although it was more than an hour away. We were introduced to all of the vehicle’s features and shown things around! I enjoyed this fast and blessed evening! Thank you so much once again guys!
Very professional and helpful sales and service staff! They definitely go to all lengths to make sure You are totally satisfied, not only when You purchase Your vehicle but also after You’ve had it awhile. I would highly recommend them if You’re looking for a Toyota! Don Watson
New owner of a 4Runner~ after months of looking and working with Daniel. I am formally writing a review. Daniel’s personality was laid back, knowledgeable and customer focused. If you are looking for a new car, ask for him!
Good experience but the truck was not for me....☹
Speedy and friendly.
Very fast, friendly, and cost effective service!
I ended up at Victory Toyota under less than ideal circumstances. When my car started acting up, I brought it into the service department and left it in the very capable hands of Jesse. He was quick and straight forward, letting me know that finding the cause would take a day or two, and lent me a 2020 Corolla Hybrid to drive while they tried to trouble shoot my vehicle's issues. The next day I received a phone call letting me know the issues with my vehicle. I won't bore you with the details, but basically my super old ...
Had a great experience with this dealership. I was able to speak with Yahaira who was able to provide me with great information about the new Rav4 models. She was very thoughtful and was able to help me find all the info that I needed about these cars. Definitely felt taken care of.
I have nothing but praise—and gratitude—for the excellent service I received form Joel Ordaz. He’s a new sales consultant, but his work ethic and commitment to customer service are vintage characteristics I seldom see these days. He returned calls when he said he would, followed up on details, and went out of his way to do whatever needed to be done despite obstacles. He’s exceptional, an asset to the dealership or anyplace he works.
Best on the central coast for service.
I had a wonderful experience here! My roommate and I both bought a vehicle in a few day span. Daniel and Dhiya were the best sales men we could had asked for. Both were professional, knowledgeable and not pushy. Sales manager George was also amazing in getting the deals ready. These guys worked hard to find me the truck I was looking for and get it to the dealership. The experience was friendly, hassle free and earned my business in the future.
I went in for an oil change and they informed me that I had a recall on my vehicle that they could take care of at the same time. They offered me a ride somewhere but I declined and waited in the lounge. I was warned it would take upwards of 2.5hrs; however, they completed both jobs in under 2hrs. I am pleased with the service and professionalism and will be back as long as I am in the area.
My husband and I had the BEST experience with Jeremy at Victory Toyota! We were stuck in a situation where we really needed a vehicle and fast as our only vehicle died on us with no indication. We knew we wanted a 4Runner and Jeremy hooked it up! They are so kind, service is unbelievable and we got through the process really quickly. We love our new 4Runner and are so grateful for the team and the awesome service that we received at Victory Toyota. I HIGHLY recommend working with them if you're in need of a vehicle. Thank ...
I bought a new RAV 4 in August and I cannot be more impressed with a car buying experience. The salesman (Emmanuel) worked with me for two months to try and get me the model I wanted and a great trade in value for my vehicle. I went to other dealerships closure to where I live (Sacramento) but none had the same care and were willing to meet with me like Emmanuel and Victory Toyota. They were even able to give me a better price for my trade in by a couple thousand dollars then any of the local dealerships. I'...
Very pleased with this Toyota Dealership. The service department has fantastic customer service.
My husband and I came to this lot on Sunday and not only is there selection of cars amazing but Tomas our sales representative and Robbie our Finance Director were extremely helpful and made sure we got the car we wanted and the price we wanted as well. The time they spent with us going over everything and making sure we were happy helped us enjoy this experience. We walked away proud owners of a beautiful Camry and will absolutely be buying our next car from this dealership. We could not be happier with the relationships we formed here and ...
Quick with the part! 😜
I’ll be the first to admit, car issues are never fun to deal with, and cause a huge interruption in our lives. That is why you buy a Toyota or a Lexus! If you do have a problem, their service team is top notch and you are always given a professional and warm welcome. They also do a great job following up and explaining the issue, and what it will require to remedy it. I have more trust in the team at Toyota than any dealer I have ever worked with. Great job, keep up good work. Me and ...
Thanks for a quick and lovely experience amidst this craziness. Little babe and fam wish you well and congrats on your inaugural sale, Brett! -Christina P
Apparently some consumers think they have done their research and yet they do not understand the buying process or pricing tools such as kbb, costco auto, etc. If you want a great experience you have to understand the process as well as buying tools, financing, inventory and the installed equipment from Toyota. Go talk to Jeremy K. He is transparent, has exemplary customer service skills, and a genuine way of communicating. He can explain any issues straight forward. Jeremy is there to help you find the right vehicle, inform you of options available and provide you with accurate information. If ...
Very good service. They said 1 1/2 hrs and they were pretty on point with that. They use Lyft to give you a ride back home while your car is being worked on, nice, but Lyft service wasn't explained to us well by service dept. Lyft sign they directed us to was not visible as you exit showroom, spent a lot of time looking for it, I finally had to go in and ask a salesman who was extremely nice and helpful. Sign faces parking lot so if your coming into parking lot from street it is visible. Would be helpful ...
I got the 2020 Highlander Hybrid from Dhiya. He listened to what I was looking for and helped me choose the right SUV for me, a beautiful silver 2020 Highlander Hybrid with all features I was looking for. Excellent service by Dhiya! I would recommend him to people I know. I will be a return customer, for sure!
I have not always had great experiences at Toyota dealerships/service centers but everyone at Victory went above and beyond the call of duty. Highly recommended!
I had a pleasant experience at the Toyota car dealer after I spoke to the assigned manager.
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