Very nice staff and sellers
I end up not giving up my old car, but Kodus to Ashley for being such an awesome salesperson. She is welcoming and helpful.Looking forward to do business with her in the future. Thank you for your time.
I had a wonderful experience with Victory Toyota! I was recently in a bad car accident that totaled my 4Runner so I reached out to Victory Toyota about their RAV4s. Daniel contacted me quickly and offered to have a ride set up for me to check out the vehicles and all. Daniel is so friendly and patient, letting me test drive as many RAV4s as I wanted to and not pressuring me into buying anything since the accident was still fresh in my mind. I ended up leaving with a nice RAV4 and got a great deal on ...
Hap, the service manager, is absolutely awesome. He took care of us and made sure everything was perfect with our car. 10/10 recommend and would go back.
They still haven't helped me. Why do people LIE IN SEASIDE??!! I MEAN, IT'S SEASIDE, IT'S NOT MONTEREY, GET Over YOURSELVES! I HAD A GREAT EXPERIENCE IN PALO ALTO AT THE HONDA DEALERSHIP, THEY ACTUALLY HELPED ME AND DIDN'T LIE AND DIDN'T TREAT ME LIKE A SECOND CLASS CITIZEN. THEY ACTUALLY HONOR MILITARY TOO. VERY UNLIKE THIS DEALERSHIP!! DEPLORABLE AND WHAT A DISGRACE. DO NOT RECOMMEND! **Update: they stepped up... Thank you!
I bought a vehicle there in August and still haven't received my plates/registration that I PAID FOR FOR A YEAR........ I'M STILL DRIVING WITH TEMPORARY PLATES AND NO RESPONSE FROM THIS PLACE!!!!!! Update: they helped me but not without a fight...
I had been searching for a RAV4 Hybrid for months with no luck until I went down to Victory Toyota! Dhiya helped me from the beginning to the end & found the exact car I wanted. There was a bit of a lead time on the arrival of the car and Dhiya keep me up to date throughout the entire process. I highly recommend Victory Toyota!
The service department and there knowledge of any vehicles is impeccable! Ruben, Adrian, Derek, and Joe, these are some just of the mechanics.There advisors MRS.HERNANDEZ DAVID SANTOS AND MIKE COOK THERE CUSTOMER SERVICE IS A 5 STAR. THANK FOR TAKINF CARE OF MY TOYOTA TRUCK AND CAR . ( LITTLE THINGS DO MATTER)
Great service department!!!
My husband Ellis and I purchased a vehicle from Victory Toyota yesterday. Our salesperson was Dhiya. Dhiya was everything we could have asked for in a salesperson. He was friendly, intelligent, professional and treated you with respect. We were super pleased with the purchase experience he presented to us. We also enjoyed and felt very comfortable with George the sales manager and Robbie (Orlando) the one who handled our paperwork. We would recommend these gentlemen to any of our family or close friends! Thanks again Dhiya and Robbie! Awesome job to the whole team! If you're looking for excellent ...
5 star THE Vehicle speaks for itself and the Service and sales ( Customer Satisfaction) Little things do matter and they take care of it !
These guys have taken care of all my needs, two times now! Big shout out to Rob and George, and the whole crew for that matter. Just traded my ‘17 Tacoma in for a brand new ‘22 and could not be happier. Safe to say, this dealership will have my business for as long as I live in the area.
I worked with Rob in sales and had a great experience. He was very helpful, accommodating, professional and easygoing - no pressure, which made for a very pleasant experience!
If you are buying a car look for Brandon, I highly recommend him. He was fast to respond, knowledgeable about the options, and honest through the whole process.
I work for a produce company in Salinas, and we were in the market recently for two new trucks: a Tundra and a Tacoma. The TRD Off Road models that we were looking for were very hard to find at any dealers that we had looked at. Then we gave Victory a call and I got connected with Dhiya in sales. Our search instantly got easier. Dhiya listened to our needs and went right to work. Not only did he find two great trucks in transit for us, but he was also instrumental in getting us great pricing and allowing ...
I went into Victory Toyota with trepidation. It was my first time buying a new car and I’d heard horror stories of aggressive car salesmen and I wasn’t looking forward to it at all. We were greeted by a salesman named Dhiya as soon as we stepped into the building. He was friendly and easy going. So far so good. I told him what I was looking for and he showed my husband and me the way. We went on a test drive and I discovered all my nerves had dissipated. Dhiya was so fun and more importantly, ...
Excellent customer service as always
This is our second time buying a car at Victory Toyota! Our experience is always great. 2 weeks ago, my boyfriend and I just went to go get my car serviced and while waiting, we just explored around and next thing we went home with a brand new Tacoma. The Tacoma just arrived at the dealership when we got there, we went for a test drive and fell in love with it. Dhiya Albarati helped us with our brand new Tacoma. He was truly great, very accommodating and friendly! He was very patient with us and made sure we went home ...
"Tomas" the car salesman he is great...go above and beyond what you looking for...and he is so sincere no judgement in whatever u put on the paper and he will try to work with u..so far this place is aye!!
I am glad I bought my Prius Prime 5 years ago! Gas is out of control. 80,000 miles and no problems. Great service and If you are looking to buy a Toyota, Talk to Ashley Ryder...
Amazing costumer service.......The lady who help me was so charming......
Just had my car at the service department at Toyota Seaside. I had the best experience. The service advisor Danny Camacho who helped me was professional and very nice, but I’ve also been helped by a few other service advisors there in the past and all of them are extremely helpful. I have 5 Toyota vehicles and have been to previous Toyota dealerships before for service, but Victory Toyota is hands down the BEST Toyota dealership I’ve ever been too. They take such good care of their customers and so relieving to see such amazing customer service. Everything went ...
I had recently purchased a 2015 Lexus Rc an the sales team really treated me like family in my purchase. They helped me along the way making the process super easy an answered every question I had. Super excited with my purchase an the customer service
They did an oil change for my Prius. Talked with the sales folks about cars. It was good.
Brandon was very helpful
I had a great experience at Victory Toyota. Dhiya Albarati is friendly and an excellent sales rep. Dhiya is communicative, he kept in touch while my vehicle was in transit. I got a fair trade in value, was able to get the color and model vehicle I wanted. Thank you for making that happen Dhiya. Sean, Finance Agent, made the paperwork a seamless process.
Great help with my old van👍
I came in yesterday and ended up buying a 2017 Honda - The crew they have running everything has got to be some of the most amazing people I have ever had the pleasure of buying a used car from. They made it fast and easy I believe I was in and out of the dealership in under 2 hours and they ever hand delivered my car to me at work after the safety inspection and detailing was finished. Will be recommending them to all my friends and family and the next time I am in the market for a car or ...
Victory Toyota excellent service salesperson attitude love it thank you Especially too Emanuel Velez salesperson consultant awesome awesome awesome personality and great customer service thank Emanuel me and my wife and daughter are very happy for our new 2022 Toyota RAV4 Hybrid can't wait thanks.
(Translated by Google) The attention and service is super well recommended Devro helped me with all the process to buy my car, it was fast and with the best service and attention. (Original) La atención y servicio súper bien recomendado Devro me ayudó con todo el trámite para la compra de mi carro fue rápido y con el mejor servicio y atención.
Kyle Trudel took great care of me from the moment I showed up. Service was fantastic. He was very knowledgeable. Thanks. Definitely will be back.
Purchased a 2022 Toyota Highlander Hybird XLE on February 8th. Pre ordered on January 3, as there are no new cars on the lot at any Toyota dealer. Our sales associate, Jeremy, was informative and easy to deal with. We received a fair trade on our older car. Just had to wait for our car to make it through the factory for assembly and then delivery. Robbie, finalized our vehicle purchase and made that experience a little easier to sign on all of the lines. This was our third vehicle purchase at Victory Toyota and we will be back in the future.
Great service very friendly people thanks again
Great experience at this Monterey area Toyota dealership. Dhiya Albarati is a top notch sales rep. Robbie the Finance agent did a great job with all the paperwork. Dhiya got me the car I wanted. It was a model that is very difficult to get. Dhiya is friendly, a good communicator and not pushy. I walked away satisfied and with a good feeling... despite the fact that, as at every other dealership, markups on rare car models are the norm these days. Ask for Dhiya if you want a good sales experience and you won't be disappointed.
This review is really in reference to my experience with the service manager, Hap Plain. I brought my Land Cruiser in for some tire and brake work while on a road trip from the East Coast. There was a mishap with the tires where they put the spare on by accident and I did not double check before leaving. I reached out to Hap to express my disappointment and he did everything he possibly could to make it right. Since I couldn't go back to the dealership, he made sure to reach out to my local dealership as well ...
Just bought a 2022 4Runner from Dhiya and had a great experience. Yes prices are a bit higher in this market but we were able to negotiate a deal that my wife and I are very happy with. Thank you Dhiya
Friendly staff and great service.
Tim was a great advisor. He did a great job of explaining everything well. An all around professional.
Clean, tidy, coffee, and tea bar, and very pleasant staff.
The staff , both service Brett and cars , Daniel were both respectful . I came in with a major dilemma and both out me to ease as best they could with walking through several options. Never did I feel anything but hopeful I would end up with the best case scenario! Tnk you for treating me and my poor car 🚗 with stellar service ! ☮️
Good service for routine vehicle maintenance.
Rob in sales along with managers George and Steve are easy to work with. Just got a new RAV4 ! Terrific!
Very nice to us and very experienced thank you so much.
Great experience, received my service on time!
Friendly staff knowledgeable staff with a variety of really well maintained new and used cars .We were treated VERY well and we drove off with a sweet Toyota Rave 4 fully loaded. We will be back. Rob was our salesman. He was friendly,genuine and upfront. He even bought us lunch . Ask for Rob hes a pro and VERY good to his customers.
Brandon Pina, our sales rep, was very courteous and helpful. He was very patient, friendly, and professional. After going to various dealerships and looking at different cars, we drove home with a brand-new Toyota Prius.
Want to buy a good car at a fair price, without the typical car dealer pressure and upselling? Go to Victory Toyota and talk to Emanuel V. He may be the best car salesperson ever. I went there and was thrilled with the service, respect and understanding of my time that I was given. I could not recommend highly enough Victory Toyota and especially Emanuel V. as a salesperson. Also be sure to speak to Rocío N. about finance. She was absolutely great. I bought a car with a loan that I am very happy with.
Very good service.
Want to have a outstanding experience? Just walk in.
Toyota dealership with lots of requirements.
Delivered new cars to them, there great, porter was great.
I had a great experience trading in my car and getting a RAV4. Rob was my sales person and was friendly and helpful from the moment I stepped out of car and never made me feel pressured. He went above and beyond to make sure I got the car I wanted for a price I was comfortable with. The finance department was also extremely helpful and everyone I encountered was friendly and knowledgeable. I would absolutely recommend buying your next car here.
Great service, fast response! They were able to hold a vehicle for us for more than a week. We were flying from another state, they offered help picking us up from the airport although it was more than an hour away. We were introduced to all of the vehicle’s features and shown things around! I enjoyed this fast and blessed evening! Thank you so much once again guys!
Very professional and helpful sales and service staff! They definitely go to all lengths to make sure You are totally satisfied, not only when You purchase Your vehicle but also after You’ve had it awhile. I would highly recommend them if You’re looking for a Toyota! Don Watson
New owner of a 4Runner~ after months of looking and working with Daniel. I am formally writing a review. Daniel’s personality was laid back, knowledgeable and customer focused. If you are looking for a new car, ask for him!
Good experience but the truck was not for me....☹
Speedy and friendly.
Very fast, friendly, and cost effective service!
I ended up at Victory Toyota under less than ideal circumstances. When my car started acting up, I brought it into the service department and left it in the very capable hands of Jesse. He was quick and straight forward, letting me know that finding the cause would take a day or two, and lent me a 2020 Corolla Hybrid to drive while they tried to trouble shoot my vehicle's issues. The next day I received a phone call letting me know the issues with my vehicle. I won't bore you with the details, but basically my super old ...
Had a great experience with this dealership. I was able to speak with Yahaira who was able to provide me with great information about the new Rav4 models. She was very thoughtful and was able to help me find all the info that I needed about these cars. Definitely felt taken care of.
I have nothing but praise—and gratitude—for the excellent service I received form Joel Ordaz. He’s a new sales consultant, but his work ethic and commitment to customer service are vintage characteristics I seldom see these days. He returned calls when he said he would, followed up on details, and went out of his way to do whatever needed to be done despite obstacles. He’s exceptional, an asset to the dealership or anyplace he works.
Best on the central coast for service.
I had a wonderful experience here! My roommate and I both bought a vehicle in a few day span. Daniel and Dhiya were the best sales men we could had asked for. Both were professional, knowledgeable and not pushy. Sales manager George was also amazing in getting the deals ready. These guys worked hard to find me the truck I was looking for and get it to the dealership. The experience was friendly, hassle free and earned my business in the future.
I went in for an oil change and they informed me that I had a recall on my vehicle that they could take care of at the same time. They offered me a ride somewhere but I declined and waited in the lounge. I was warned it would take upwards of 2.5hrs; however, they completed both jobs in under 2hrs. I am pleased with the service and professionalism and will be back as long as I am in the area.